Welcome to
Project Customer Love
YOUR PREMIUM HOSPITALITY CLUB
your one-stop destination for exceptional events and unmatched guest love
mission
We are specialized in strengthening your brand through outstanding service experiences. Our team of high performers - consisting of experienced professionals and specialists - ensures that every event and every assignment becomes a benchmark for excellence!
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what to expect?
teams or individual professionals
perfection in the name of your company
independence and initiative
Book exactly what you need - from an expert to a complete team that presents your brand in the best light.
Our specialists work seamlessly and flawlessly on your assignment to delight your guests and strengthen your brand in the long term.
We think ahead, act proactively and take the workload off you in every aspect.
We create magical moments behind the scenes.
why PCL?
expertise and experience
excellence as a standard
seamless collaboration
We know the requirements of the premium segment through years of experience in high-end gastronomy and hospitality.
Our philosophy is to deliver perfection – with passion, precision and an unwavering focus on quality.
​Fast, flexible and reliable – we stand by your side and make your challenges our own.
Our Focus – The Premium Segment
At Project Customer Love, we exclusively work in the premium sector.
We understand the expectations of your guests and effortlessly exceed them.
our offer
At Project Customer Love you will find exactly the support you need – tailored to your specific requirements.
Project Customer Love is a white-label agency that partners with hospitality specialists, organizational talents and premium event and service professionals.
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Our mission is not to replace but to enhance - seamlessly integrating into existing structures to refine operations, optimize workflows and elevate already outstanding service to perfection.
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With our tailored B2B solutions, we discreetly support providers in the hotel, event and hospitality industry, ensuring that every guest experience reaches the highest level of excellence.
your experts
 Gina Marie Diller |  |  Vroni Zehnter |
|---|---|---|
 Sanja Nehmzow |  Sina Kessler |  Tobias Bauer |
 Johann Tsarnouchas |
"We are more than an agency – we are your partner for excellent hospitality!"
Turning events into Love Stories
their trust - our excellence
As the Sales Manager at the Porsche NOW event, which took place over six months at Oberpollinger, I want to express my appreciation for Gina's outstanding hospitality. She created a welcoming and professional atmosphere from the very beginning, ensuring that all our guests felt valued and comfortable. Gina's attention to detail was impressive, from the fresh catering to her quick responses to inquiries. Her passion for hospitality and professionalism significantly enhanced our presentation of the Porsche brand. I look forward to future events with Gina, confident that her contributions will continue to be invaluable.
